Linea Group  /  Services  /  DIGITAL COMMERCE

Digital Commerce

Digital commerce is not about having a website. It is about building a revenue system that captures demand and converts it efficiently.

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what we do

We begin by analysing how customers actually buy, not how the business assumes they buy. Every engagement starts with a structured diagnostic of the existing digital infrastructure: where traffic enters, where friction occurs, where drop offs happen, and which paths generate revenue. From this assessment, we define the performance gap and build the systems required to close it.

E-Commerce

Shopify Store Development

We build custom Shopify stores with structured product architecture, mobile first design, and market specific checkout flows, including cash on delivery, multi currency, and regional payment gateway integration. Every build is engineered for speed, clarity, and conversion, with full analytics infrastructure implemented from day one. Clients receive a documented platform and backend training so internal teams can operate independently without compromising performance.

Conversion Rate Optimisation

Driving traffic to a low converting store is one of the most expensive mistakes a business can make. We conduct full site conversion audits using heatmaps, session recordings, and funnel analysis to identify exactly where revenue is being lost. Improvements are implemented through structured A B testing, with each testing cycle building on the previous one. The objective is controlled, compounding increases in conversion and revenue per visitor.

Product Page & Collection Architecture

Product organisation and page structure directly influence average order value and conversion. Our Storefront Blueprint defines collection hierarchy, product page layout, cross sell logic, and navigation structure based on customer behaviour and purchase data. The storefront becomes a guided buying environment designed to increase order value through structure, not randomness.

Checkout & Post-Purchase Optimisation

Cart abandonment represents a major source of lost revenue. We optimise the full journey from cart to confirmation, including recovery flows across email, SMS, and WhatsApp, order enhancements, and post purchase upsell sequences. In cash on delivery heavy markets such as the UAE, we address buyer hesitation and payment behaviour that standard checkout setups fail to account for.

Tech Stack Integration

When commerce platforms, CRMs, automation tools, and fulfilment systems operate in isolation, data breaks and decisions are made with incomplete information. We integrate Shopify into a unified technology stack, connecting CRM, marketing automation, analytics, ERP, and fulfilment systems into one structured infrastructure. The result is clean data flow, operational clarity, and full visibility across the commercial operation.

Direct Response Funnels

Funnel Strategy & Architecture

Most lead funnels are built from templates without a defined performance structure. Our Revenue Path Framework designs the full lead journey, from ad click to landing page, qualification, nurture sequence, and conversion. Each step is mapped to a specific stage of the decision process and assigned measurable performance benchmarks, ensuring the funnel operates as a controlled acquisition system rather than a collection of pages.

Landing Page Design & Development

We design and develop landing pages focused on a single conversion objective. Each page is structured around clear positioning, proof, objection handling, and a defined call to action. Full tracking is implemented from launch, and every page enters a structured testing cycle to improve conversion systematically.

Email & SMS Automation

Manual follow up limits scale and reduces consistency. We build automated sequences that respond to user behaviour in real time, including lead nurture flows, appointment confirmations, abandoned form recovery, post purchase follow ups, and re engagement campaigns. Each automation is designed to move the lead toward the next commercial step at the correct moment.

A/B Testing & Funnel Optimisation

Without structured testing, optimisation becomes guesswork. We run controlled testing programmes across landing pages, form structures, messaging, qualification steps, and offer presentations. Each test is built around a defined hypothesis and measurable outcome, ensuring performance improves through data, not intuition.

Lead Scoring & Qualification

Not all leads carry equal value. Our Lead Value Index assigns a structured score to every lead based on behaviour, profile fit, and engagement history. Integrated directly into CRM systems, the model updates in real time, allowing sales teams to prioritise high value prospects and align follow up intensity with lead quality.

Linea Group - Online Transformation in Dubai
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Proprietary
Frameworks

Storefront Blueprint

Defines collection hierarchy, product page structure, cross-sell logic, and navigation design based on customer behaviour data and purchase patterns. Sits inside E-Commerce under Product Page & Collection Architecture.

Revenue Path Framework

End-to-end methodology for designing the full conversion path — from ad click through landing page, lead capture, nurture sequence, and purchase. Each step mapped to a specific conversion objective with defined benchmarks. Sits inside Direct Response Funnels under Funnel Strategy & Architecture.

Lead Value Index

Composite lead scoring model that scores every lead based on behavioural signals, demographic fit, and engagement history. Integrates with CRM in real time. Sits inside Direct Response Funnels under Lead Scoring & Qualification.

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Linea Group - Online Transformation in Dubai
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START

BUILDING

REVENUE

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